FREE SHIPPING TO ALL ORDERS VIA EXPEDITED SHIPPING OPTION FREE SHIPPING TO ALL ORDERS VIA EXPEDITED SHIPPING OPTION
Contact
support@ohptools.com

Frequently Asked Questions

Are your products genuine?

Yes, all the products that we offer are genuine and are made of high-quality materials and components.

Is it secure to order from your site?

Yes, all the transaction information stored on this website are secured by the latest security encryption technology.

What are the payment methods available?

As of now, we only accept payments via Paypal and Credit/Debit cards. We are looking to expand our payment options soon.

What is your return policy?

For more information about our return policy, check out our Return and Refund Policy page here.

What if I received a defective item?

We are willing to exchange any item that is damaged or defective for free. For more information about our exchange policy, check out our Return and Refund Policy page here.

How long does it take to process and ship my order?

We usually process and ship your order after 1-3 business days.

How will I track my order?

You will receive a tracking number in your email right after your order is shipped.

What are the available shipping options?

 

Currently, we only ship within the United States. Shipping is primarily fulfilled by Amazon along with UPS and US Postal Service. We offer three shipping options: Standard Shipping (4-5 business days), Expedited Shipping (within 2 business days, and Priority Shipping (within 1 business day).